Watching IPTV directly on a Smart TV is one of the neatest ways to do it — no extra box, no extra remote, just an app on the TV you already own. Samsung and LG sets are the ones we are asked about most, and while the exact steps vary between brands, models and even the year the TV was made, the overall process is simple. This guide explains how our setup works, then walks through the general steps for Samsung and LG TVs so you know what to expect.
How our Smart TV setup works
Every UK Fire TV setup starts the same way: you message us, and we send you what your device needs. For Smart TVs this matters more than for most devices, because there is no single "Smart TV app" that suits every set. Samsung TVs run Samsung's own system (Tizen) and LG TVs run webOS, and the apps available — and sometimes the steps to install them — differ between brands, models and years.
So the first step is always to send us a message on WhatsApp and tell us the make and model of your TV. We then send you the right app and the steps for your exact TV, along with the username and password for your plan or free trial. You install the app, sign in, and watch. The summary version of this process lives on our IPTV installation guide page.
Before you start
A few quick checks make the setup smoother:
- Your TV is connected to the internet. Most setup problems turn out to be a TV that has quietly dropped off the Wi-Fi. Check the network settings menu and reconnect if needed.
- You know your TV's brand and model. The model is usually on a sticker on the back of the TV, and also in the settings menu under Support or About This TV.
- You have your phone handy. Your sign-in details and the app instructions will arrive by WhatsApp message, so it helps to have the phone next to you while you work through the TV menus.
General steps for Samsung Smart TVs
Samsung sets differ by year, but the general shape of the process is:
- Message us first and tell us it's a Samsung TV, with the model if you have it. We'll confirm the right app and steps for your set.
- Open the app store on the TV. Press the Home button on the remote and look for "Apps". This is Samsung's app store for the TV.
- Find and install the app we sent you. Use the search icon inside Apps, type the app name exactly as we gave it to you, and select Install.
- Open the app and sign in with the username and password we provided, typing them carefully — the TV remote makes it easy to slip a wrong character in, and passwords are case-sensitive.
- Start watching. Your content loads inside the app, organised by category.
General steps for LG Smart TVs
LG's process is similar, with LG's own names for things:
- Message us first with your LG model, and we'll send the right app and steps for your TV.
- Open the LG Content Store. Press the Home button and select the LG Content Store from the launcher bar along the bottom of the screen.
- Search for and install the app we sent you. Use the store's search, enter the app name exactly as provided, and install it.
- Open the app and sign in with the details we provided, then start watching.
If your LG TV is a few years old, the Content Store layout may look a little different from newer sets — another reason we ask for your model, so the steps we send match the menus you'll actually see.
What if your TV can't install the app?
Very occasionally, an older Smart TV can't install any suitable app, or runs too slowly to be enjoyable. That doesn't lock you out of the service — it just means a different device does the work. A Firestick plugged into the same TV is the most common fallback, and phones, tablets, Macs and laptops all work too. Our devices you can watch on page lists every option, and whichever screen you use counts towards the devices on your plan in the same way.
A note on keeping things smooth
Once you're set up, two small habits help. First, keep the app updated when the TV offers an update — outdated apps are a common cause of odd behaviour. Second, if the app ever plays up, fully closing and reopening it, or restarting the TV from the plug for 30 seconds, clears most one-off glitches.
Ready to set up your TV?
Tell us your TV's make and model and we'll send you the right app, the steps for your set, and your sign-in. If you're still choosing a plan, IPTV subscription prices shows every option for 1, 2 and 3 devices, and common questions are answered on our frequently asked questions page.